IT & technology
Qualified IT specialist (EFZ) with experience in user support, Microsoft 365, networking, systems administration and virtualisation.
Personal portfolio
IT · Administration · Coordination
I am an IT specialist with a Swiss Federal VET Diploma (EFZ) and a background that brings together technology, administration and operational coordination. I enjoy working where structured processes, digital systems and people meet. I take a practical approach to learning, with the aim of truly understanding how things connect.

01 / Skills
Qualified IT specialist (EFZ) with experience in user support, Microsoft 365, networking, systems administration and virtualisation.
Experience in ERP-based administration, customer communication, order and invoice processing, and data maintenance.
Experience in managing day-to-day operations, setting priorities, coordinating staff and deputising for a team leader.
02 / Projects & portfolio
Personal projects and a project from my vocational training — with an insight into their goals, my contribution and their current stage.
Lore & Writing Management Platform
Designing an application that helps authors organise worldbuilding, characters, canon, timelines and manuscripts. The project brings together my interests in software, structured information models and creative writing.
The project is in active development. Screenshots, architecture diagrams and a demo have not yet been published here.
Planning and building my own application and portfolio website at nicolagreub.ch. The aim is to create a central place for my projects, professional background and personal interests that complements my CV.
For the final project of my IT vocational qualification (EFZ), I implemented a Docker-based cloud solution on a virtual Linux machine.
03 / About me
My career has not followed a single, narrowly defined path. After completing my IT vocational training (EFZ), I gained experience in logistics, operational coordination and administration. This has taught me to understand technical matters alongside processes and the needs of different people.
I am particularly interested in work that lets me learn something new, improve structures and connect technical and organisational topics. Outside work, I also enjoy pursuing my own projects and developing ideas step by step.
04 / Professional background
Order processing, supplier product records, invoice checks and ERP-based processes.
Work placement · Allpower AGCustomer communication, data maintenance, damage claims, KPIs and process improvement.
Goods flow, control desk operations, staff coordination and deputising for the team leader in daily operations.
Several assignments; details in my CV.Support, Microsoft 365, networking, systems administration and virtualisation. Final project using Docker and Linux.
05 / Outside work
Worldbuilding, stories and complex systems.
Mainly novels and web novels in English — also a way to keep using my English regularly.
Time with friends and a change of pace away from the computer.
06 / Contact
I would be happy to talk about a suitable opportunity or one of my projects.
Three versions of my CV are available, depending on the area of work.
IT support, systems engineering, Microsoft 365 and digital infrastructure
Download CVEnglish PDF · 2 pagesOffice administration, purchasing, ERP and administrative processes
Download CVEnglish PDF · 2 pagesLogistics, control desk operations, goods flow and operational coordination
Download CVEnglish PDF · 2 pages